We accept credit & debit cards, checks, and paypal.
Not being able to checkout properly may be the result of a wrong shipping address, typos, misspellings, or abbreviations. Also check for unnecessary space in the address fields. You may also encounter billing information errors. Also on rare occasions we might have the checkout feature temporarily unavailable. If so, please do not hesitate to contact us!
If you place your order online, go to My Account, sign-in, click on View Orders and you'll see your order. If you didn't create an account, then you will need to call and mention you placed an order online. If you placed an order over the phone or via email, please call to check the status of your order.
We offer in-store pick up at checkout which will waive any or all shipping costs. We strongly recommend you call us before coming over to see if it's ready for pick-up.
We ship USPS International. Please note that your country may charge you customs/tax fees. Before purchasing make sure to verify the customs/tax charges for your country.
We declare the actual value on your customs form. You may need to pay tax and brokerage fees in your country at the time of delivery. Each country has different rates. Please check with your local post office before ordering.
If an order needs to be cancelled or changed, please call our Customer Care Department as soon as possible during business hours. Email requests for order changes or cancellations will not be considered valid. If there are any issues with your order, please contact us within 5 business days for further investigation.
Yes, its $35 a year. Please follow this link to see if you qualify and fill out the application
We are always looking for more distributors/resellers. Apply today.
Click on Color Match on the top of the screen to send us your picture and we'll be able to assist you. This is a completely free service! You can also call us to discuss which shades are best for you.
Yes, check out our Free Online Training section
Yes, we offer a variety of airbrush cleaning.
Please call 800-785-4770 to place order.
Get creative! Mixing an endless variety of colors is easy using a technique called "backbubbling". You can create a color swatch palette by spraying your creations on a white sheet of paper and save your favorite shade combinations for future reference.
See some of our sample color mixes to get started.
We also have plenty of "How-to" videos on our site. If you still have questions, please do not hesitate to contact us!
Check out our Fantasy colors for face, body and hair paint! See our Bright colors for hair paint too. Use these with our stencils to create cool designs. Check out all the colors here.
Dinair makeup is also spectacular for root touch-ups, fashion & fantasy art, but it won't end up in your hair without permission. The precise airbrush has a little overspray. If you're concerned about any overspray while learning to use the airbrush, just hold a tissue around the hairline while you spray.
You can eve spray away those scars with our Paramedical foundation shades then spray glamour makeup. Please do not mix Paramedical with Glamour make before spraying.
It would be a good idea to see if there is a Dinair certified makeup artist in your area that can help get you started. Rubbing alcohol is best when working with the paramedical makeup to keep your airbrush clean and spraying properly.
The most common reason for an unhappy airbrush is dry makeup. It is easy to fix. See our video for easy cleaning tips. Make this a part of your daily maintenance routine to keep you spray optimal. If you feel that your airbrush is still not spraying properly please call customer service for instructions.
Here you will find how to take apart your airbrush, clean it and then reassemble it correctly. However, we don't recommend you take apart your airbrush unless you call or watch our videos.
Soaking your airbrush will remove buildup of makeup. Fill a small jar with warm water and adjust the water level so that you can submerge the airbrush up to the cup. Place a drop of Dinair Airbrush Cleaner into the airbrush cup. Use the rubber band to wrap around the airbrush lever to the end of the handle, securing the lever in a fully open position. Insert the airbrush into the jar of water so a little water flows into the airbrush cup. Leave the airbrush in this position until the next use and you will spend less time cleaning your airbrush!
If you do not see kit parts in our store page, please call or e-mail us and we will sell the part(s) needed.
Returns are accepted within 60 days on new, unopened items only. All makeup and liquid products are final sale.
If you wish to return your items, please request a Return Merchandise Authorization Number (RMA): firstname.lastname@example.org, or 800-785-4770
Mon-Fri 8:30 am to 5:00 pm, Sat 10:00 am to 2:00 pm PST
Manufacture defects are eligible for free replacement. Any issues caused by user error are not returnable nor eligible for free exchange.
Please see our Purchase Terms & Conditions page.
Dinair Airbrush Makeup System, Inc. ("Dinair") provides the information ("Materials") on or through this Web site ("Site") for informational purposes and use only. Dinair retains all copyrights on all Materials. This means that you may not:
(1) distribute, reproduce, publicly display or otherwise use the Materials for any public or commercial use;
(2) "mirror" or include Materials on your own Web site, server or documents; (3) modify or use the Materials on this Site without the express written permission of Dinair; or (4) transfer the Materials to another person unless you give them notice of, and they accept, the terms and conditions of this Agreement.
(a) print copies of the Materials for your own personal use only; and
(b) store the Materials on your own computer for your personal use only. You must, without exception, retain all copyright and proprietary notices contained in the Materials on all copies of the Materials printed or downloaded.
Warranty is only valid for Dinair compressors. The warranty for Dinair compressors is one year from the date the equipment is received. After one year, please call or e-mail us. There is a $45.00 dollar fee for the inspection and repair of a Dinair compressor which is no longer under warranty. Airbrush inspection/cleaning/service is not covered under warranty and has a fee of $25.00 dollars. Dinair does not usually cover shipping and handling fees, unless the equipment arrives defective or DOA, this would have to be reported within 5 business days of receiving the equipment.
Defects or damages that may result from the following, which are not the fault of Dinair Airbrush Makeup Company, shall not be covered. These include: improper operation storage, misuse or abuse, accident, neglect or physical damage, inappropriate contact with water, unauthorized service, unauthorized modification of the system or the parts in any way, or other acts.
In no event shall Dinair Airbrush Makeup Company be liable, whether in contract or tort (including negligence), for damages in excess of purchase price of the system, or for any direct, incidental special or consequential damages of any kind, or loss to the full extent that these damages may be disclaimed by law.
The standard warranty for Dinair® Airbrush Compressors is one year from the date the equipment is received. We offer an xtended warranty of 1 year, if purchased you will have 2 years of compressor converage for a fee of $50. Warranty is only valid for our Dinair® Airbrush Compressors. (The airbrush tool is separate from the compressor.) All Shipping expenses to and from Dinair Repair Center will be the customers expense. After the standard (or extended) warranty has expired, there is a $45 (+shipping and handling) fee for the inspection and repair of a Dinair® Airbrush Compressor. Extended warranties only available at time of purchase.
Go to the sign up page and click on the “forgot password” link, follow the steps. You should receive a replacement password in your email box. If you are still unable to retrieve your password, please contact us and one of our representatives will be happy to help.
At the bottom of all emails we send out there is a link where you can change your email preference or unsubscribe from the list completely.
Yes, this website is secure.
You tie it to the root of your hair and mix it in with your natural hair. Preferably you should choose a section where it's visible to others.
Check out our Hair Bling section here
No, we do not test on animals.